Who we are
Our website address is: https://eda-info.eu.
What personal data we collect and why we collect it
Whenever we organise an event that you register for, we collect your provided data to administer that event and your participation (read more further down).
By subscribing to our newsletter we collect data from you about your e-mail address and your interests.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you contact us via a form or email we keep your message and contact info until the request is answered.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Log in and publishing (not active at the moment)
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Events and newsletter
When you sign up for an event or a newsletter you also agree to us storing the information you submit for the purpose of the event or newsletter.
We store the following information about you when you register to our events or newsletters:
REGISTRATION FOR EVENTS
- Your name
- Your e-mail address
- Your Organisation
- Your invoice address (when applicable)
- Your country
- Your payment status
- Your choices of event options
- Your comments (when applicable)
- Any diet or food requests that you provide
- Your name
- Your e-mail address
- Your affilitation
- Your abstract text together with information of co-authors
- Your choice of presentation type
The reason we store this is to provide you with information and confirmation on registration, together with creating name badges to identify you during our events. The information is kept for 6 months after the event has passed. After that you are no longer able to request any confirmations from us about registration or payment for an event.
When you sign up with our newsletter you also provide us with information that we need to send you our letters.
Who we share your data with
The information we collect and save (through the service mailchimp.com) is:
- Your name
- Your e-mail address
- Your preferred subjects
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can, at any time, ask us to provide you with a complete record of all the information we store about you. You can also, at any time, request to have all your data deleted from our systems. Please bare in mind that this might prevent us to allow you access to our events and/or newsletters since we will no longer have any records of you. If you request to have your data deleted before an event that you have paid for, we can no longer refund you or grant you access to the event for the same reason.
GDPR contact for the web services: email@example.com
Where we send your data
Visitor comments may be checked through an automated spam detection service.
GDPR IN FULL
This policy sets out how we collect, process and hold your personal data if you visit our event ticket shop or otherwise provide personal data to us (such as submitting an abstract or joining our newsletter). We are European Dyslexia Association of c/o Bureau Felix & Felix sprl, Chaussée de Tubize 135, B-1440, Braine Le Château, Belgium . We are the data controller of your personal data.
This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at firstname.lastname@example.org.
PERSONAL DATA WE COLLECT
We collect, process, store and use personal data when you book a ticket to an event including your name, address and email address together with payment information. We also collect data when you submit an abstract to an event. We may also collect personal data that you give to us about other people if you register them to attend an event or send in an abstract. You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.
All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.
You do not need to provide us with any personal data to view our event ticket shop. However, we may still collect the information set under the Data we automatically collect section of this policy, and marketing communications in accordance with the Marketing Communications section of this policy.
When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.
DATA WE AUTOMATICALLY COLLECT
When you visit our event ticket shop (but not our regular website eda-info.eu), we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include (a) your computer or other device’s unique ID number; (b) technical information about your device such as type of device, web browser or operating system; (c) your preferences and settings such as time zone and language; and (d) statistical data about your browsing actions and patterns. We collect this information using cookies in accordance with the Cookie section of this policy and we use the information we collect on an anonymous basis to improve our event ticket shop, our events and the services we provide, and for analytical and research purposes.
It is necessary for our legitimate interests to use your personal data to send you marketing communications, which may include newsletters, blog posts, surveys and information about new events.
You can choose to no longer receive marketing communications by contacting us at email@example.com or clicking unsubscribe from a marketing email. If you do unsubscribe to marketing communications, it may take up to 5 business days for your new preferences to take effect. We shall therefore retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.
LAWFUL PROCESSING OF YOUR PERSONAL DATA
We will use your personal data in order to comply with our contractual obligation to supply to you the tickets to an event that you have booked or when submitting abstracts to such event, including to contact you with any information relating to the event, to deliver the event to you in accordance with any requests you make and that we agree to, and to deal with any questions, comments or complaints you have in relation to the event.
We may also use your personal data for our legitimate interests, including dealing with any customer services you require, enforcing the terms of any other agreement between us, for regulatory and legal purposes (for example anti-money laundering), for audit purposes and to contact you about changes to this policy.
WHO DO WE SHARE YOUR DATA WITH?
We may share your personal data with any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including payment providers, event ticketing providers, email communication providers, IT service providers, accountants, auditors and lawyers.
Under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, for example, as part of anti-money laundering processes or protect a third party’s rights, property, or safety.
WHERE WE HOLD AND PROCESS YOUR PERSONAL DATA
Some or all of your personal data may be stored or transferred outside of the European Union (the EU) for any reason, including for example, if our email server is located in a country outside the EU (not the case at the moment) or if any of our service providers or their servers are based outside of the EU. We shall only transfer your personal data to organisations that have provided adequate safeguards in respect of your personal data.
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know any personal data about you, such as your name and/or address. These files are then used by websites to identify when users revisit that website.
We also use Google Analytics to monitor how the EDA web site is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to thesite, where visitors generally came from, how long they stayed on thesite, and which pages they visited. Google Analytics places several persistent cookies on your computer’s hard drive. These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.
We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology.
Where we have given, or you have chosen a password, you are responsible for keeping this password confidential.
However, you acknowledge that no system can be completely secure. Therefore, although we take these steps to secure your personal data, we do not promise that your personal data will always remain completely secure.
You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at firstname.lastname@example.org.
Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.
If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the supervisory authority in your country.
If you register with us, we shall retain your personal data until you close your account.
If you receive marketing communications from us, we shall retain your personal data until you opt out of receiving such communications.
If you have otherwise booked a ticket with us or contacted us with a question or comment, we shall retain your personal data for 6 months following such contact to respond to any further queries you might have.
If any provision of this policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.
This policy shall be governed by and construed in accordance with the law of Belgium, and you agree to submit to the exclusive jurisdiction of the Belgian Courts.
We may change the terms of this policy from time to time. You are responsible for regularly reviewing this policy so that you are aware of any changes to it. If you continue to use our event ticket shop after the time we state the changes will take effect, you will have accepted the changes.